Shipping and Delivery

We strive to fulfill your web order within 1-2 business days of receipt. Orders 10$ Flat fee within Canada*. All other orders are charged according to courier shipping quotes provided. You will be contacted by a member of our team in the event that your order should incur extra shipping charges.

*Beyond destination shipments may incur additional shipping charges. 

We reserve the right to, with consent, apply shipping charges as we see fit.

Orders are shipped weekdays via Purolator Ground with tracking information.
Note, a signature is required upon receipt of a package.

When Will My Credit Card Be Charged?

A pre-authorized charge is obtained from the paying credit card at check-out. A pre-authorization reserves the funds until they are captured when your order is processed.

If an order is cancelled before it is shipped, we will void the pre-authorization. The funds will be reissued to the paying credit card. However, processing time varies depending on the card issuer - it may be several days before these funds are accessible. Please contact the card issuer to obtain the status of a cancelled The funds will be reissued to the paying credit card. However, processing time varies depending on the card issuer - it may be several days before these funds pre-authorization.

Addresses

Please ensure shipping addresses are complete and accurate when checking out.  Email address and phone numbers must also be current. Our carriers are particularly adamant that all shipping details are correct. Failure to do so may result in delayed deliveries, failed deliveries or additional address correction fees.

International Orders (USA) only.

We can ship to virtually any address in the United States. Note, regional restrictions/regulations apply. We are NOT responsible for duties or brokerage. These fees are due upon receipt of an order.

Should you refuse an international shipment, Liquimoto reserves the right to refund the amount of the order, less shipping, duties, brokerage and payment gateway fees associated with the order. Returned international orders are subject to an additional 15% restocking fee.

All orders are charged in Canadian Dollars. Exchange rates and international order fees are assessed and applied by your financial institution.

Damaged Orders

Unfortunately, not all orders arrive in the condition that they left our warehouse. Please contact us immediately if your order appears damaged at contact@liquimoto.ca. Do not sign for the package until we’ve been contacted. If your order has been affected by concealed damage, please contact us once the package is opened. We will require pictures and other details to ensure proper resolution.